Tuesday, November 12, 2019 - 04:36 PM

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Black Night Software has been an integral part of developing a professional looking and functioning website for our company. The support after the site was finished was great, and any technical glitches were amended immediately with no fuss.
I would highly recommend Black Night Software's services.

David Whitehead, Managing Director
Face 2 Face On-line

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Before contacting support

Please have a read through our FAQ section to see if an answer to your question can be found there.

Check to see if we have any known server problems by viewing our status page.

Still need to contact support? You have several options open to you.

1. Open a support ticket (Preferred method, allows you to track support requests)
2. Email us
3. Use iChat or Skype
4. Call us

No matter which option you choose you will receive a response as soon as possible. All support requests by customers will be added to their account via the ticketing system. This facility will assist you and us to ensure support requests are handled and responded to in a timely manner.

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